The first few questions asked will typically drill down to your very specific system.  For example, we have a “pump” system rather than the following systems:

  • pumps, centrifugal
  • pumps, gear
  • pumps, magnetic drive
  • pumps, air diaphragm
  • pumps, peristaltic
  • pumps, electric
  • pumps, water

The first few questions asked in the pump system will narrow down your specific pump to the degree required to provide process improvement ideas.  The questions also allow for helping a user even if pieces of information are unknown.

Another reason for not specifically naming all subsystems is that this would have created many hundreds more systems.  This would have made the tool harder to use.  At one point we even tried using nested drop-down combo boxes.  This method was too rigid to cover overlapping subsystems.