How do I change my password?

The seven steps to change your EES password are: Login to EES Go to menu Community > My Account Click on Settings tab Type in Current Password Click Generate Password Accept or type in your own password Click Save Changes

Do other users have access to my data?

Individual membership (Essential or Professional) plans do not allow other users to have any access to your data. For Enterprise accounts, you select your own Administrator.  Your Administrator then decides all user permissions and may allow multiple users access to each other's data.

Why is Troubleshooting included in Knowledge Categories?

All Knowledge Categories are types of process improvements.  Without accurate and timely Troubleshooting, some process upsets can quickly spread and lead to major environmental and economic impacts.  Troubleshooting helps to maximize system efficiency by minimizing upset conditions.

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